Reservations made more than 6 months away from your arrival date require an advance deposit by credit card equal for 1 night's stay. To hold reservations within 4 months of your arrival date (120 days) require a deposit of 50% in order to hold your accommodations. The balance of your stay, less incidentals, must be paid on or before the date of arrival.

Our cancellation policy term is 30 days prior to any booked date. Refunds will be made for cancellations prior to the above policy period. A $25 CDN processing fee per room and night is charged for any cancellation. In high season, special holidays and weekends a 2 night minimum stay applies. A cancellation will result in the charge of 50% of your total or 2 nights of your reservation (whichever is greater). No refunds will be made should you decided to shorten your stay after arrival.

Cancellations are permitted provided that notice is in writing by either fax or email. If made by email, you must follow up with a phone call and we will email you back a confirmation of cancellation. If a cancellation is received less than 30 days before the date of your arrival, the deposit is forfeited. However, if another guest rents the suite during the days or weeks that you have cancelled, you will be reimbursed from your deposit for the rented days of said guest, less a $25 per day administration charge.

All quoted rates are subject to applicable taxes.

Weekly reservations - we take a 50% deposit to secure your reservation. The balance will be charged 2 weeks prior to arrival and is non refundable.

Monthly reservations - we take a 50% deposit at time of booking; the balance will be charged 2 months prior to arrival and is non refundable.

We recommend taking a travel insurance package for longer stays. Please see your local travel agent, or AAA (American Automobile Association) or CAA (Canadian Automobile Association) office, or credit card issuer for details. They will normally carry travel insurance policies you can take advantage of.

Upon Arrival:
When you arrive Rachael or Gerald will take you for a tour of the property. We will help you with your luggage and help you carry it to your rooms. A welcome tray of fresh baked cookies and punch provided free upon arrival and will be made available in your room once you are unpacked. We will provide you with a list of attractions and activities in the area so you can get a feel for all the things you might like to do while staying with us. We provide a map package to you that outlines where everything is.

We also have a collection of menus from local restaurants + directions to them for you to look at. Note that we will provide directions to all the major local attractions and areas. Breakfast in Bed service is also provided for 2 adults per suite. Additional room charges exist for additional persons. Gourmet blends of coffee & Herbal teas are provided FREE in your room. Our specialty is different coffees and herb teas. For an extra fee we will make up a picnic basket; there are 2 to choose from. We offer a variety of games, cards, books, magazines, DVD's and videos. You may purchase bathroom articles and sundries on premises. We have hair dryers, make up mirrors, curling irons, ironing board and iron available for guest use. Local internet news sheets with daily headlines, weather, provided daily. We also provide you with coupons and special deals from local restaurants and amenities. A list of churches in area along with worship times and services is also provided. We have chess, checkers, crib or cards. Be sure to ask if you need anything.

Payment methods
 

Payment Methods: We accept Cash, Visa, Mastercard, Discover online through PayPal & on site. Although a major credit card must be used as a deposit, guest's may pay their final bill balance with Cash or American Express or Visa Traveller's Cheques on check out. Be sure to let us know in advance if you wish to use traveller's cheques.

Policies
All guests need to provide 2 pieces of proper identification which should include at least 1 of the following: a valid passport or valid driver's license; each with photo. All guests must provide a valid credit card for incidentals. Reservations may be made online at http://www.RiversideMansion.com or by calling toll free 1-866-925-9367 or direct at 1-250-374-9355.

Riverside Mansion and Breakfast General Information & Policies…

• Rooms booked by advance reservation only - also see 'Reservations & Rates' section..
• Rates are based on double occupancy & are subject to 7% GST and 10% Provincial Room Tax.
• Any dietary requirements should be advised at time of booking.
• Full gourmet breakfasts will be served in the dining room of the main residence. Breakfast trays are also available if you wish to dine in your suite, provided we have notice before 6pm the previous day.
• Hair dryer, curling iron, hot rollers available.
• Check in time 4pm - 6pm, or as pre-arranged. No check in before 2pm to allow cleaning of suites from outgoing guests. Luggage drop off is available.
• Check out time is 11am unless pre-arranged. No check outs after 12.30 noon to allow for cleaning of suites for incoming guests.  Luggage storage is available.
• Strict "No Smoking Policy" is strictly enforced in the suites and in the main house. An outdoor area located just outside each suite is available for those wishing to smoke.
• No visitors without permission. All guests must register in advance of arrival.
• We do not accommodate guest pets.
• We do allow children with advance permission only.
• Children under age 18 must be supervised by an adult on the property at all times.  We are a waterfront property and have a swimming pool and hot tub.  There is no lifeguard on duty..

They say that pictures are worth 1000 words.

Swimming Pool	Kitchen	Firepit	BBQ	Steps to River	Hot Tub
Gym	Cardio Facilities	Dinning Room	Private Boat

Passports and Visas:
Citizens or permanent residents of the Unites States do not require passports or visas but proper identification is needed when coming into Canada. If you do not have a passport, acceptable identification includes a birth certificate, proof of citizenship and voter's certificate. Children under 18 accompanied by an adult must bring written permission of a parent or guardian to travel in Canada. If you are a citizen of another country and a resident in the United States, you must bring your Alien Registration Receipt Card. Because rules and regulations are always changing be sure to check with the Canadian customs office. For more information, go to: http://www.ccra-adrc.gc.ca/customs

 

Special Packages full 1 week stay deduct 5% full 2 week stay; deduct 10% full 4 week stay; deduct 15% We can also arrange for floral arrangements, champagne, cards etc. Call for rates and information. These charges are due in full at time of booking.

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